PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a booking enquiry through the Site, we may collect certain information from you, including your name, address, email address, and phone number. We refer to this information as “Booking Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Booking Information that we collect generally to fulfill booking requests for any classes or services you sign up to through the Site (including processing your payment information and providing you with confirmations) and communicate with you in direct relation to that.
If during booking you have checked the box to allow communication from us we may contact you via email with news and updates on our services. You can opt-out of these communications at any time using the ‘Unsubscribe’ link, or by emailing firstname.lastname@example.org.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
The Personal Information you provide will never be shared with any Third-Parties for marketing purposes. It will only be used to fulfil the bookings you have made, including for necessary and legitimate communication about said bookings, and to occasionally send you information about other AW² Wellness services if you have indicated that you wish to receive this.
We use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
When you register through the Site, we will maintain your Registration Information for our records unless and until you ask us to delete this information, or you are no longer a client.
Use of this Site is not intended for individuals under the age of 18. All bookings must be made by an adult.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at email@example.com or by mail using the details provided below:
Amy West, AW² Wellness, 37 Beckenham Avenue, East Boldon, Tyne & Wear, NE36 0EH